Welcome to Car Hire Walton-on-Thames. These Terms of Service outline your use of our website and vehicle rental services. By accessing our services, you agree to comply with these terms.
Rental Terms
All vehicle rentals in Walton-on-Thames are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines the specific terms, conditions, insurance coverage, applicable charges, and your responsibilities related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Rental Vehicle Requirements
- To rent a vehicle in Walton-on-Thames, drivers must be at least 21 years old. Age restrictions may differ depending on the vehicle type, and additional fees may apply for those under 25. A valid full driving licence is required, along with identification and proof of current residence. Payment information and a security deposit must also be provided, along with any other requirements outlined in the Rental Agreement.
3. Reservations and Payments
- Reservations can be made on our website, over the phone, or in person at our Walton-on-Thames office. To confirm your booking, a deposit may be necessary. The remaining balance and a security deposit are usually payable at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT as applicable. We accept all major credit and debit cards, ensuring secure transactions through trusted payment processors.
Vehicle Pickup and Drop-off
- At the time of collection in Walton-on-Thames, it is crucial to conduct a thorough inspection of the vehicle and report any pre-existing damage right away. A vehicle condition report will be prepared and must be signed by you. The vehicle should be returned in the same state as when it was collected, taking into account normal wear and tear. Any new damage will be evaluated and charged appropriately. Please ensure the fuel level matches what was provided at the start of the rental, as refueling fees will apply if it is lower. Late returns may result in additional fees, so please inform us promptly if you anticipate a delay. You are liable for any parking tickets, traffic violations, or other charges incurred during your rental, along with an administration fee.
Insurance and Liability Details
- All rentals come with basic third-party insurance, with full coverage details and excess amounts outlined in the Rental Agreement. You may opt for additional insurance to minimize your financial liability. It is advisable to review these options thoroughly. You are liable for any damage or loss up to the excess amount unless additional insurance is purchased. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance coverage.
6. Cancellations and Modifications
Cancellation and amendment policies differ based on the booking type and the notice period provided. For precise information, please review your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges.
7. Restricted Activities
Prohibited uses of your rental:
- The vehicle must not be used for any illegal activities. This includes racing, off-roading, or any dangerous driving practices. Transporting hazardous materials is prohibited, as is sub-letting the vehicle or permitting unauthorized drivers. Driving under the influence of alcohol or drugs is unacceptable. Ensure the vehicle is used only for its intended purpose and within specified passenger and weight limits. Operating outside the designated geographical area requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Walton-on-Thames will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Regulations
These Terms are governed by the laws of England and Wales. Disputes will fall under the jurisdiction of the relevant courts in this region.
10. Terms Revision
We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Walton-on-Thames Car Hire Services
Walton-on-Thames, Surrey KT12
Contact Number::
443332100115